|A. Begin with an assumption regarding the reality of a conflict situation. Gather facts related to that reality and investigate the truth of those facts.||4. Begin with an assumption that is unbiased and logical. Gather facts
that prove to be accurate after investigation.
3. Begin with an assumption that is faulty in some manner. Gather facts that may or may not prove to be accurate.
2. Begin with an assumption that is biased and assemble facts that are not investigated.
1. Begin with no framework of accurate assumptions or facts.
|B. Maintain self-control and a reasonable attitude towards
actions within and reactions to a conflict.
||4.Maintain self-control. Act/react reasonably no matter what actions
or reactions take place before, during, or after a conflict .
3.Practice self-control but occasionally display a reaction to conflict's actions.
2.Begin in self-control but eventually being taken over by unreasonablereactions to conflict.
1.Possess an unreasonable attitude toward conflict and participate in that conflict by loosing self-control.
|C. Anticipate actions and reactions within a conflict. Maintain a conflict management attitude but know when to retreat, quit and restart, or completely quit.||4. Prepare appropriate responses to actions and reactions within a
conflict. Be realistic about whether or not a conflict is avoidable, knowing
when to withdraw either temporarily or permanently.
3.Anticipate some but not all actions and reactions within a conflict. Withdraw from the conflict either too soon or too late affecting little change in that conflict.
2. Become frustrated when confronted with actions to and reactions within a conflict. Loose a sense of timing as to the appropriate time to leave or reenter a conflict.
1. Participate in the conflict as a result of not anticipating actions and reactions within a conflict.