Class Outline
Psychology of the Internet
November 17, 2000


I.  Review Midterm Exam Process
    A.  Carefully read the instructions
    B.  Select questions to answer
    C.  Write an outline of the answer
    D.  Connect evidence from course content to the outline
    E.  Write the answer
    F.  Reread the question
   G.  Read the answer to make sure it completely addresses the question
    H.  Revise or add to the answer
II.  Question 1:  The Internet as Psychological Space
    A.  Parts of the question
        1.  Definition of Psychological Space
        2.  Minimum of three features of psychological space
        3.  Evidence from Suler's writing to support the argument
        4.  Evidence for and/or against from other course readings.
        5.  How the features affect behavior?
    B.  Characteristics of a Good Answer
        1.  Mention specific authors by name
        2.  Be clear and  specific in the features and the evidence.
        3.  Evaluate the evidence and arguments
        3.  Based on the evidence and arguments make a conclusion
  III.  Question 2: Efficacy of Cybertherapy for  Psychological Problems
    A.  Parts of the Question
        1.  Types of psychological problems
        2.  Characteristics of the problems, clients, and therapies
        3.  Problems that should  not be treated using the Internet?
        4.  Why?
    B.  Characteristics of a Good Answer
        1.  Based on both the Suler chapters and the therapy readings
        2. Organizes the types of problems according to the key dimensions of therapy
        3.  Clearly states why cybertherapy cannot deliver the feature or that it can
        4.  Should include issues of trust, confidentiality, face to face communication.
        5.  Everything in IIB above
 IV.  Question 3:  The Virtual Office
    A.  Parts of the question
        1.  Characteristics of the virtual workgroups that  produce the best work output?
        2. Effects on  worker satisfaction?
        3.  Structure a virtual work environment to maximize output and satisfaction
    B.  Characteristics of a Good Answer
        1.  Group Decision processes included
        2.  Anonymity and cohesiveness
        3.  Types of work that could be done with virtual groups
        4.  Flexibility vs. isolation
        5.  Communication networks styles (e.g., daisy chain, star, wheel)
        6.  Feedback processes
        7.  Everything in IIB above
V.  Question 4:  Social Interaction Paradox
    A.  Parts of the question
        1. Summary of Kraut, et al.'s argument 
        2.  Summary of the criticisms to Kraut, et al.
        3.  Experimental design to test the "paradox"
        4.  Explanation of how your design would address each criticism in 2.
    B.  Characteristics of a Good Answer
        1.  Clear outline of the "paradox" as described by Kraut and team
        2.  At least four good criticism with illustrations from the Kraut et al. research.
        3.  An experimental design with the proper control group
        4.  Good techniques for assignment to treatment condition
        5.  Reliable measures of social interaction that do include internet social interaction
        6.  Everything in IIB above.


I.  Continue Web Page Design Projects
    A.  Hoon
        1. Main Page
    B.  Shin Hee
        1. Main Page
        2. Profile
        3. Links
    C.  Hyun Jung
II.  File Structure
    A.  Use of index.htm
    B.  inclusion of graphics
    C.  pathnames for links
III.  Enhancements
    A.  Use of tables
    B.  Format
    C.  Issues of English Language


Questions from Readings
    A.  The Development of Web Skills
        1.  What is the main objective of the research?
        2.  What is the main conclusion of the article?
        3.  What lessons can psychologist learn about internet research from this sociology article?
    B.  Suler's chapter on Work Groups in Cyberspace
    C. Other questions


Next Week's Assignment
    A.  Hall of Mirrors reading on Internet Consumer Behavior Research
    B.  Draft 2 of Web-site Development
        1.  Revise Content
        2.  Fix both internal and external links
        3.  At least one graphic per page
        4.  Revise English grammar (with help from instructor)
        5. Add color to supply emotional tone